Frequently Asked Questions
You can also email us at contact.salvaatelier@gmail.com to know more about our services and check our availability.
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Our services include, but aren’t limited to: bridal, prom, mini, maternity, and special occasions. Custom, made-to-order and lady in waiting services.
We offer virtual consultations only. Please note that we require clients to have a tape measure.
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No. Made-to-order garments are available for direct purchase on our website.
The only customizations on these orders are: size and color. Anything in addition classifies as custom.
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Fittings and alterations will be an additional fee which clients can opt in to do in-house or elsewhere. Alterations are typically three (3) fittings.
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We currently offer two (2) packages for alterations:
Basic Alterations - Hemming
Luxury Alterations - Modifying design, beadwork, changing fabric types etc.
Please email us at contact.salvaatelier@gmail.com to learn more.
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Email us at contact.salvaatelier@gmail.com to book a fitting appointment.
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For ALL fitting appointments, clients must wear the undergarments or shapewear, shoes (or similar style and heel height), and accessories they intend to use on their event day.
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We require 50% deposit at the time you order your dress.
Production will commence once the full payment (100%) has been made.
All transactions are in compliance with state laws and therefore, subject to NY state sales taxes
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The only accepted forms of payment are cash and credit or debit cards.
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The dress price typically includes the cost of the dress itself.
However, additional fees may apply for alterations, rush orders (20%), any specialized requests, shipping or taxes. We will provide you with a detailed breakdown of all costs during the consultation
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The current turnaround time for custom garments are 6 weeks, Bespoke Bridesmaids Gowns are 6 months and Bespoke Bridal Gowns are 9 months.
If you require anything less, it will be subject to a rush fee of 20% of the total cost.
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We provide alterations on gowns that are done in house. We do not alter pieces that are not from Salva Atelier.
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Yes, we do! We also create custom mini dresses, junior bridesmaids dresses, and flower girl dresses.